Getting support

Get a Google Cloud support package

Google Cloud offers different support packages to meet different needs, such as 24/7 coverage, phone support, and access to a technical support manager. For more information, see Google Cloud Support.

Get support from the community

Ask a question about Filestore on the Google Cloud Community page.

You can also view a history of Filestore-related discussions on Stack Overflow.

Public preview support

The following features are currently in Preview:

To request access or seek support for Preview features, fill out and submit this form.

Response times typically range from 3-5 business days.

For GA features, use the regular support channels mentioned on this page. Don't use the Preview support form for requests related to GA features. If you are encountering an urgent issue, contact your account manager.

File bugs or feature requests

From the Filestore documentation, click the "Send feedback" link near the top right of the page. The comments you submit are reviewed by the Filestore team.