Getting support

Get a Google support package

Google Cloud offers different support packages to meet different needs, such as 24/7 coverage, phone support, and access to a technical support manager. For more information, see Google Cloud Support.

Get support from the community

Ask a question on Stack Overflow

Ask a question about Document AI on Stack Overflow. Use the tag cloud-document-ai for questions about Document AI. This tag not only receives responses from the Stack Overflow community, but also from Google engineers, who monitor the tag and offer unofficial support.

Discuss Document AI

Join the Google Cloud Developers Google group to discuss the Document AI API and receive Document AI API announcements and updates.

You can also visit the Google Cloud Slack community to discuss Document AI and other Google Cloud products. If you haven't already joined, use this form to sign up.