Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. Using Dialogflow, you can provide new and engaging ways for users to interact with your product.
Dialogflow can analyze multiple types of input from your customers, including text or audio inputs (like from a phone or voice recording). It can also respond to your customers in a couple of ways, either through text or with synthetic speech.
In order to use the Dialogflow documentation effectively, there are several fundamental concepts that you must understand. The following guides explain these concepts:
- Dialogflow basics: This guide explains the most important fundamental concepts of Dialogflow. You should read this guide before trying to use Dialogflow.
- Introduction videos: These optional videos introduce you to many of the fundamental concepts.
- Editions: Dialogflow is offered in various editions. Some features are limited based on your chosen edition. This guide describes your options.
Once you have read the overview documents, you are ready to read documents in other sections. In most cases, you should start with the quickstart guides.