Get a Google support package
For Dialogflow Enterprise Edition users, Google Cloud Platform offers different support packages to meet different needs, such as 24/7 coverage, phone support, and access to a technical support manager. For more information, see GCP Support.
Get support from the community
Ask a question on the Google Group
Join the Dialogflow Google Group to ask questions and receive announcements. This group is monitored by Dialogflow engineers and support teams on a best effort basis.
Ask a question on Stack Overflow
Ask a question about Dialogflow on
Stack Overflow.
Use the tag dialogflow for questions about Dialogflow.
This tag is monitored by Google engineers and support teams on a best effort basis.
Discuss Dialogflow and get updates
You can also visit the GCP
Slack community to discuss
Dialogflow and other GCP products. If you haven't
already joined,
use this form to sign up.
For Dialogflow, join the
#dialogflow
channel.
Get answers to non-urgent support questions
If you have questions about Dialogflow features or need help troubleshooting your agent behavior, you can reach out to the Dialogflow support team. Select Support from the left sidebar menu of the Dialogflow Console to submit questions and requests. The Dialogflow Support team will respond to you by email.
File bugs or feature requests
File a product issue
Before creating a new issue, please search the existing list in Issue Tracker for a similar issue. If you do not find a similar issue and would like to report it, you can create a new issue.
File a documentation issue
From any Dialogflow documentation page, click "Send feedback" near the top right of the page. This will open a feedback form specific to the page you are viewing. Your comments will be reviewed by the Dialogflow documentation team.
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