Editions

Dialogflow agents are available in multiple editions and pricing plans. Prices and quotas vary for each.

Choose an edition and pricing plan

You can choose one of two Dialogflow editions:

  • Dialogflow Standard Edition provides all of the core features of Dialogflow, but interactions are limited by usage quotas, and support is provided by the community and e-mail. It is ideal for small to medium businesses that want to build conversational interfaces or those who want to experiment with Dialogflow.

  • Dialogflow Enterprise Edition provides higher usage quotas and support from Google Cloud support. Dialogflow Enterprise Edition is a premium offering, available as a pay-as-you-go service. It is ideal for businesses that need an enterprise-grade service that can easily scale to support changes in user demand.

    Available in two pricing plans:

    • Essentials: This plan contains all features offered by Dialogflow Standard Edition, plus enterprise-ready quotas for speech recognition, speech synthesis, and telephony gateway.

    • Plus: This plan contains all features offered by Essentials, plus enterprise-ready quotas for knowledge connectors. Each request from an Enterprise Plus agent performs the regular intent recognition and entity extraction, as well as a knowledge connector search.

The following table provides a summary comparison for editions and pricing plans. For details, see Pricing and Quotas and Limits.

Standard Edition Enterprise Edition
Essentials Plus
Knowledge Connectors (Beta) Limited
Free
Limited Unlimited*
Text or Google Assistant Unlimited*
Free
Unlimited*
$0.002 per request
Unlimited*
$0.004 per request
Audio input
Includes detect intent requests with audio input (speech recognition, speech-to-text, STT).
Limited
Free
Unlimited*
$0.0065 per 15 seconds of audio
Unlimited*
$0.0085 per 15 seconds of audio
Audio output
Includes detect intent requests with audio output (speech synthesis, text-to-speech, TTS).
Limited
Free
Unlimited*

Standard voices: $4/1 million characters

WaveNet voices: $16/1 million characters
Unlimited*

Standard voices: $4/1 million characters

WaveNet voices:$16/1 million characters
Sentiment analysis n/a Unlimited*

0-1 million queries: $1/1,000 queries

1-5 million queries: $0.5/1,000 queries

5-20 million queries: $0.25/1,000 queries
Unlimited*

0-1 million queries: $1/1,000 queries

1-5 million queries: $0.5/1,000 queries

5-20 million queries: $0.25/1,000 queries
Phone call (Beta)
Includes phone connectivity, speech recognition, natural language understanding, speech synthesis
Limited
Free
Unlimited*
$0.05 per minute of phone call processed
Unlimited*
$0.065 per minute of phone call processed
Toll-free phone call (Beta) n/a $0.06 per minute of phone call processed $0.075 per minute of phone call processed
Service Level Agreement None SLA
Support Community support and via email Eligible for Cloud Support packages with committed response times for supporting production applications
Terms of Service Dialogflow Standard Edition ToS Google Cloud Platform ToS

* Features labelled as "Unlimited" have default enterprise-ready quotas and limits. Dialogflow Enterprise Edition users may request quota increases from the GCP Console. Quota increases for usage in the context of Actions on Google (Google Assistant) will be provided free of charge upon request for high quality actions.

Change an agent edition and pricing plan

To change the edition or pricing plan for an agent, see Agent settings.

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