Cloud9 Technologies: Redefining financial trading communications and compliance management

About Cloud9 Technologies

Cloud9 Technologies provides a state-of-the-art voice communication and analytics platform purpose-built for the unique compliance and management demands of financial markets.

Industries: Technology
Location: United States

About Quantiphi

Quantiphi, a Google Cloud Premier Technology Partner, is a leader in applied artificial intelligence and machine learning software that maximizes the positive impacts of big data technologies for customers.

Cloud9 Technologies sought to transform financial trading compliance procedures, specifically those relating to traditionally labor-intensive, manual trading conversation transcription. To do so, it needed to develop a more advanced platform for speech recognition that could handle the high volumes of jargon-heavy speech data.

Google Cloud Results

  • Creates customized state-of-the-art speech recognition model for financial traders
  • Improves trade number transcription accuracy to 95%
  • Achieves up to 90% trade parameter transcription accuracy
  • Streamlines and simplifies storage of exceptionally large data volumes

Provides 88% accuracy of trade-related transcriptions

Enabling Change

Solutions: Data Analytics, Machine Learning
Workloads: Data Processing, Speech Solutions

Voice transcription has always been a tricky and compliance-driven task in financial markets, especially given the jargon-heavy and sensitive nature of trading conversations. Cloud9 Technologies developed a platform – powered by Google Cloud Platform and Google Cloud Premier Technology Partner Quantiphi – that is transforming compliance and communications management.

On Google Cloud Platform, Quantiphi built a custom state-of-the-art speech-to-text model that takes the jargon-heavy trader conversations as audio input and outputs transcription in the form text.

Google Cloud Machine Learning Engine functions built into the Cloud9 Technologies platform automate voice-to-text transcription, increasing accuracy and eliminating traditionally time-consuming manual tasks. Cloud Storage is then used to house the enormous quantities of sensitive information gathered.

Cloud9 Technologies routinely uses Compute Engine instances for GPUs that develop, test, and improve upon features and functionality, and Google Cloud Machine Learning Engine for supporting distributed GPU at scale. A combination of Cloud Machine Learning Engine, Compute Engine, and Cloud Storage enables seamless data processing and ingestion pipelines at scale.

Cloud9 Technologies also uses Quantiphi and Google Cloud Platform to inject powerful analytics into its platform driven by the data collected, providing users with the vital information they need on the trading floor. This includes text-analytics-driven insights for frequently traded commodities, active buyers, purchased stocks, and more, further enhancing relationships with traders.

"The financial trading industry never had an answer for the heavy compliance demands associated with voice transcription and communications management. Google Cloud Platform and Quantiphi enabled us to create a state-of-the-art platform that greatly improves the efficiency and effectiveness of management among users."

German Soto Sanchez, President, Cloud9 Technologies

About Cloud9 Technologies

Cloud9 Technologies provides a state-of-the-art voice communication and analytics platform purpose-built for the unique compliance and management demands of financial markets.

Industries: Technology
Location: United States

About Quantiphi

Quantiphi, a Google Cloud Premier Technology Partner, is a leader in applied artificial intelligence and machine learning software that maximizes the positive impacts of big data technologies for customers.

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