Chrome Browser Enterprise Support

Keep users connected to the web and critical apps with direct, 24/7 access to Chrome Browser experts.
Looking for self-service support? Check out our Help Center.

Enterprise environments are complex. Chrome Browser Enterprise Support gives admins direct, two-way communication with a team of experts at Google that help troubleshoot potential issues and avoid user downtime.

This paid service for companies with more than 1,000 employees offers:

24/7 cross-platform support

Get fast and reliable support for Chrome Browser on Windows, Mac, and Chrome OS — and help with the Google Admin Console — online or over the phone.

Extra security, more control

Highly secure pin-based access to support services allows only authorized and current admins to access services on behalf of your organization.

Help with policy management

Ensure proper policy enforcement by managing and configuring over 300 policy templates, including Windows Group Policy, with expert level help.

Extension support for legacy apps

Get help configuring and managing the Legacy Browser Support extension that helps your users seamlessly access older apps that are incompatible with modern browsers.

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