Heart disease. Diabetes. Obesity. Cancer. With chronic conditions on a steady climb, affordability
and access to quality healthcare are some of the greatest challenges developed and developing
nations face. These challenges are exacerbated by outdated healthcare IT infrastructures which make
it tough to access up-to-date patient medical records. When healthcare data isn't universally
accessible to both patients and physicians, it's difficult for patients to manage their conditions
and for physicians to deliver high-quality care.
In Chile, fixing healthcare starts with fixing healthcare IT infrastructure
"What was your blood pressure at your last doctor's visit?" In Chile, patients have to keep
track of important medical information like this all the time — as they travel from doctor to
doctor to manage a chronic disease or from remote areas to urban centers to receive better care.
Any gap in information or incorrect data can result in medical mistakes.
Chile's Ministry of Health (MINSAL) is tackling this problem head-on — and there's a lot to be
inspired by and learned from their bottom-up approach. For MINSAL, it's all about data interoperability
and a healthy IT foundation. With Google Cloud's Apigee platform, MINSAL has begun to create a
system that democratizes access to information by making it accessible to any citizen or
healthcare worker, no matter where they are.
An API-first architecture, powered by Google Cloud's Apigee
Apigee has been the accelerator for the entire program, providing visibility and controls that
make APIs easier to manage. By using APIs to abstract back-end complexity into predictable,
consistent interfaces, developers in Chile can connect data, services, and apps across their
nationwide system more quickly and efficiently. The result is a more seamless experience for
doctors and patients, a secure but agile infrastructure for MINSAL, and a transformed healthcare system.
Now IT professionals can onboard their information systems in an organized, more secure,
and self-service manner, providing easy access to data and actionable knowledge to healthcare
workers on the ground. It helps alleviate stress and potential errors so the focus can be on
managing health — not managing outdated information systems. The ultimate goal is to keep
patients at the center of care.
Aashima Gupta, Global Head of Healthcare Solutions at Google Cloud, explains the impact of this approach:
"The effect is that no matter where you are, a healthcare provider is able to securely pull up
your information, not consolidated in one place, but through a secure network of connectivity."
Instead of being greeted with questions like, "remind me what you're here for again?" Chilean
patients can be confident that their doctors have all the information they need to give them
high-quality care. The API platform has already helped MINSAL reduce costs through streamlined
information, fewer delays, and fewer duplicate medical tests.