Frequently Asked Questions

Google Cloud Certifications

Google Cloud's certification program gives Google Cloud users, customers and partners a way to demonstrate their technical skills in a particular job role or technology. Individuals are assessed using a variety of rigorously developed industry standard methods to determine whether they meet Google Cloud's proficiency standards.
Google Cloud certifications give you benchmarks for your professional development. They help you gauge your skill set against your peers and demonstrate your value to hiring managers.
The cost of certification exams varies. Please refer to the individual exam pages for cost information.
Unless explicitly stated in the detailed exam descriptions, all Google Cloud certifications are valid for 2 years from the date certified. Candidates must recertify in order to maintain their certification status.
If you don't pass an exam, you can take it again after 14 days. If you don't pass a second time, you must wait 60 days before you can take it a third time. If you don't pass the third time, you must wait a year before taking it again. You may attempt the exam in multiple languages, but each attempt regardless of language counts toward the total permissible attempts and the waiting period between attempts still applies. Payment is required each time you take an exam. Circumventing this retake policy by registering under a different name or any other means is a violation of the exam terms and conditions and will result in a denied or revoked certification.
Our exams are designed to determine only whether or not an individual meets a minimum passing standard. They are not designed to be diagnostic or spread people out on a scale of ability. For this reason numerical scores are not meaningful for the examinee and can be misinterpreted.
We recognize that some other exam providers provide section feedback on their exams. We do not because it is not meaningful and could be misleading. Our exams are not designed to diagnose strengths and weaknesses. Our exam sections are very broad topic categories, and the range of specific questions you may receive for each section in a single exam sitting is extremely narrow by comparison. Based on such a small amount of data, there is no meaningful feedback at the section level that we can responsibly provide.
No. At any given time, a small number of questions on our exams may be unscored. These are newly developed questions that are being evaluated for their effectiveness. This is a standard practice in the testing industry.
The certification is what an individual candidate earns. It is defined by a list of requirements that must be met. Usually, an exam is included in this list of requirements.
We follow industry accepted procedures to ensure our exams are valid and accurate. Our exam development process includes the following steps:

  • Job Task Analysis

    A Job Task Analysis (JTA) is a formal study that begins with identifying job role representatives, technology experts, and stakeholders. These experts are surveyed and interviewed in a workshop to elicit information about what people do in a specific job or role and what skills distinguish competence. These skills are described in our exam guides that we publish on the web.

  • Question development

    Our question writers are subject matter experts who have worked in the certified role. Question writers are trained in the testing standards and conventions that we apply to our exams.

    All questions are reviewed to determine that they adhere to standards and are technically accurate.

  • Beta and final exams

    Once the questions have passed all reviews and approvals, they are published in a beta exam.

    The purpose of the beta exam is to gather performance statistics on the exam questions to determine those that are most effective. We review the question statistics and comments and remove questions that do not meet our standards.

  • Passing score

    The passing score for each exam is confidential. It is determined by a panel of internal and external subject matter experts, following an industry-accepted standard setting process. The passing score is applied equally to all examinees. It is re-evaluated when changes are made to the exam content.
Exam content can be updated at any time.
The delivery method for an exam depends on its format. Please refer to the individual exam pages for exam format and delivery information.
Exams vary in length. Please refer to the individual exam pages for exam format and time limits.
Please refer to the individual exam pages for prerequisites.
Real-world, hands-on experience is the best preparation. Our certification exams are designed to identify individuals who demonstrate skills using Google technology to perform critical job tasks. We list these tasks in our exam guides. Please refer to the individual exam pages to review the relevant exam guide and learning resources that we believe can help you build the foundation you need to get started.
No. Per our exam terms and conditions, the exam must be taken independently and without collaboration with other people. If you are caught cheating or working with another person during your exam, your results will be voided and you will be banned from taking another Google Cloud certification exam for a year.
No, these are not open-book exams. You cannot use any notes or any other unauthorized items while taking any of our exams. Your work area should be clear of all items except for your computer. If you are caught using any unauthorized items, this will be flagged for misconduct and you may risk having your results voided and being barred from taking any Google Cloud certification exams.
Yes, there may be technical system requirements you need to meet before you can begin your remotely proctored exam. Please refer to the individual exam pages for more details.
Yes, test-takers who reside in the EU must be older than 16 years of age in order to qualify to take our certification exams. All other test-takers must be older than 13 years of age.
No. Certification exams can be taken by anyone who is interested.
Testing accommodations will be taken into consideration on a case-by-case basis and may require supporting documentation. To request an accommodation, please contact us.
We may be able to offer extended time for those with medical conditions who require a testing accommodation. Testing accommodations will be taken into consideration on a case-by-case basis and may require supporting documentation. To request an accommodation, please contact us.
Our remote proctoring partner, ProctorU, has indicated that its services comply with the standards of Section 508 of the Rehabilitation Act and the Americans with Disabilities Act (ADA), which were enacted to eliminate barriers for people with disabilities. They also note that remote proctoring services have been developed using accessibility best practice guidelines and tested with various assistive technology products to ensure the best possible experience for all users.
If Google discovers that you're in breach of the exam terms and conditions which are presented to you during your exam, your certification(s) will be revoked, you'll be permanently barred from retaking the exam and any other Google Cloud exams. Additionally, Google, in its sole discretion, may choose to terminate any applicable business relationship with you and take necessary legal actions.
No, suspension from the program for violating the terms and conditions applies to all exams we offer.
Some online exams require third-party proctoring by our certification partner, ProctorU. All exam information collected is subject to Google’s Privacy Policy and ProctorU's Privacy Policy, as applicable.
You will receive a dynamic electronic badge so you can share your certification status on your personal professional networks with others, if you choose to do so. Google Cloud certification logos can only be used by the individual person who passes the exam. It cannot be used to represent a company. Your use of the Google Cloud certification logo is subject to Google's then-current Brand Feature Guidelines.
Google complies with the U.S. government's list of restricted countries maintained by The Office of Foreign Assets Control of the US Department of the Treasury. For online exams, you must present approved identification showing residence in a non-embargoed country.
Acceptable forms of primary identification must be issued by the government and include your name, photograph, and signature. Examples include:
  • Government-issued Driver’s License
  • U.S. Department of State Driver’s License
  • National/State/Country Identification Card
  • Passport
  • Passport cards
  • Military ID
  • Alien Registration Card (Green Card, Permanent Resident Visa)
Acceptable forms of secondary identification must include your name and signature. Examples include:
  • U.S. Social Security Card
  • Debit/(ATM) card
  • Credit card
  • School ID
  • Forms of primary identification
Acceptable forms of primary identification must be issued by the government and include your name, photograph, and signature. Examples include:
  • Government-issued Driver’s License
  • U.S. Department of State Driver’s License
  • National/State/Country Identification Card
  • Passport
  • Passport cards
  • Military ID
  • Alien Registration Card (Green Card, Permanent Resident Visa)
If you are under 18 years of age and do not have government issued photo identification, a school photo identification will be accepted.
  • If you do not show up for your exam, your exam fee is forfeited and you will not receive a refund.
  • If you cancel your exam less than 72 hours before your exam time, your exam fee is forfeited and you will not receive a refund.
  • If you reschedule your exam within 72 hours of your exam time, you will be charged a rescheduling fee. This is because the test vendor will charge Google twice. The amount of the fee will vary for different exams, but is less than the full price of an exam.
At times, certain circumstances are beyond your control and can impact your ability to meet the terms of registration. Exceptional circumstances may be available for full or partial refund. If the test taker has extenuating circumstances, you may contact us. Valid supporting documentation is required. Requests are reviewed and full or partial refunds are granted at Google's discretion.
  • A medical emergency for you or a family member.
  • Natural disasters or severe weather incidents impacting the testing location.
  • Urgent travel restrictions or severe security advisories issued 72 hours before your scheduled exam, by an appropriate national or international authority (such as a government office or department).
When handling the information that we collect and process during participation in the exam, Google follows strict guidelines that can be found in our Data Sharing Policy for Google Cloud Certifications and Google’s Privacy Policy. In addition, please note Proctor U’s privacy policies as applicable.
Beta certification exams are newly developed assessments. We gather performance statistics on the questions and use these statistics to create the certification standards for the final exams.
  • Beta exams cost less than final exams.
  • Beta exams are only available for a short window of time.
  • The beta exam is longer than the final exam. This is because we are evaluating a large number of questions.
  • You won't receive your exam results right away. Beta exams are scored after the beta exam period closes. All beta candidates are notified of their results at the same time.
The beta exam registration fee is discounted from retail. Please refer to the individual exam pages for exam-specific beta registration cost details.
Yes. If you pass, you are Google Cloud Certified.
Beta exams are offered only when new exams are being developed. If you don't pass, you must wait for the final version of the exam to try again. Failing a beta exam does not count toward the total allowable attempts of the final exam.
You will be allocated 3-4 hours to complete the exam.
No. All individuals meeting the specific requirements for an exam are allowed to attempt the exam. For more details, please refer to the exam guide webpages for each certification.
The beta exams are available globally in English. They are not currently available in other languages.
You can use any valid photo ID (e.g. government issued driver's license, government issued passport book or passport card, government issued state ID card, U.S. military ID, school ID).
You must schedule your exam date and time at least 48 hours in advance.
No breaks are allowed during your exam. However if you have any medical condition requiring accommodations, you can request them before your scheduled exam time. Please reach out to ProctorU support at https://support.proctoru.com/hc/en-us to make a request.
There is a 15 minute grace period after your scheduled start time where your exam will remain active. After 15 minutes, your exam will be automatically cancelled and you will need to re-register.

A live proctor will verify your identity, assist with the environment pre checks, and launch the exam. This should take about 8 minutes. Once the exam is launched, you are allotted 120 minutes to complete the exam. To familiarize yourself with the launch process, watch the video on the ProctorU resource center.

If you are taking the G Suite certification exam at a public testing center, we recommend allocating an additional travel time to arrive at the testing facility.

No, the exam does not begin until the exam has been unlocked by your proctor.
You are allowed to use G Suite tools within the provisioned exam domain. Opening any other window outside of G Suite tool will notify your proctor and your exam will be auto-cancelled.
If you took the beta or pilot exam and passed, you are already Google Cloud Certified in G Suite and will not be able to take the exam again until your certification expires. If you took the beta and did not pass, please refer to your result notification email and wait for the cool off period before registering for the next attempt.
If you decide to cancel your exam, log in to your ProctorU account and cancel your registration. Once the cancellation has been processed, the full exam fee will be automatically credited to your ProctorU account. To request a refund, please submit this ticket with ProctorU. Full or partial refunds will be granted based on the testing method.
Testing accommodations will be taken into consideration on a case-by-case basis,and may require supporting documentation. To request an accommodation before scheduling an exam, please contact us.

For questions on technical requirements, registration, scheduling, medical accommodations, cancellations, or connection issues during the exam, please contact ProctorU support.

For general exam related inquiries, contact Google support.

If you need to reschedule your exam, you can do so free of charge. However, the exam must be rescheduled 48 hours prior to the desired testing date.
The exam needs to be taken in a quiet space where you will be alone and not interrupted. Please make sure the space is free of any scratch paper, writing instruments, or additional monitors to expedite the environment check. Watch this video on the ProctorU resource center for more details.
Please have a valid photo ID at the time of the exam. You will need access to your phone (or a hand held mirror) as a reflective surface during the environment check conducted by the online proctor. However, you will not be allowed to use your phone during the exam. Once the environment check is complete, you will be asked to put your phone away.
No. The G Suite certification exam can only be taken on a laptop or desktop device.
Chrome is the only browser supported for this exam. Please check out the ProctorU resource center to find more details regarding the system requirements..
The ProctorU Chrome extension is required because it allows your screen to be monitored and recorded for security purposes. The chrome extension must be installed prior to your scheduled exam date. Remember to uninstall the Chrome extension upon completion of your exam.

To cancel your exam, log in to your ProctorU account and cancel your registration.

To reschedule your exam, first cancel your registration, then go back into ProctorU and re-register for the G Suite certification exam.

After you are checked in at the testing center, you will be seated at a workstation. Once seated, you will launch your exam session at proctoru.com where you will be navigated through system pre-checks. An online proctor will then verify your identity and launch the exam. This entire process should take about 8 minutes. Once the exam is launched, you are allotted 120 minutes to complete the exam. Note: Although the G Suite certification is a 120 minute exam, this does not include travel time to your testing facility. Please ensure travel time is considered during scheduling.
Please have a valid government issued photo ID at the time of your exam. No other personal belongings including but not limited to phones, watches, wallets, writing instruments, or note taking materials are allowed in the testing room.
The G Suite Administrator exam and certification have been retired. G Suite and cloud technologies are constantly evolving and so has the traditional G Suite administrator role. For this reason, we are developing new training and a new exam to help organizations transform the way they do business, specifically with collaboration. This exam will assess the skills needed to successfully design and administer G Suite deployments that connect colleagues, data, and devices across the globe. We expect to release a beta version by early 2019. Please check back on our website for further information.

Google Cloud Certifications are valid for 2 years from the date of issue. If your certification expired before Jan 9, 2018 there will not be an opportunity to recertify.

All certifications that expire between January 9 - December 30, 2018 will be extended until December 31, 2018.

All other certifications are valid until their expiry date.
We currently provide practice exams for the Associate Cloud Engineer, Professional Cloud Architect, and Professional Data Engineer certification exams.
No, there is no registration fee for the practice exams.
No, there is no time limit for the practice exams, but we recommend completion in 45 minutes or less.
No, you may take the practice exams as many times as you like.
No, the practice exams each contain 20 questions that will familiarize you with question types and content that you may encounter on the certification exams. The certification exams are longer and will cover a wider range of topics. For a full list of the topics you could be tested on, see the exam guides (Associate Cloud Engineer | Professional Cloud Architect | Professional Data Engineer )
No. However, some of the practice exam questions may have appeared on previous versions of the exams.
There is no guarantee that you will pass the certification exam if you do well on the practice exam. However, if you find the content of the practice exam easy, it is a good indication that you are ready to attempt the certification exam.
You can’t save your progress. If you close the practice exam window, you must start from the beginning. If you would like to save your results, you can print or save the summary page after you have submitted your answers.
Yes, once you submit your answers you will be able to see an accuracy report that lists each question, your answers, and the correct answers.
You don’t need a candidate ID in order to take a practice exam. If you don’t have one you will need to complete the exam registration.
If you completed a Google Cloud certification exam, you received a notification email with your candidate ID.
Go to the practice exam page for Cloud Engineer, Cloud Architect, or Data Engineer and click ‘Launch the Exam’.
When handling the information that we collect and process during participation in the practice exam, Google follows strict guidelines that can be found in Google’s Privacy Policy.
The Cloud Architect and Data Engineer practice exams are available in English, Japanese, Spanish and Portuguese. The Associate Cloud Engineer practice exam is available in English, Japanese, Spanish, Portuguese, French, and German.
Unless explicitly stated in the detailed exam descriptions, all Google cloud certifications are valid for 2 years from the date certified. Candidates must recertify in order to maintain their certification status and certificate number.
Google technology changes frequently. We require recertification to ensure you're maintaining your skills.
Yes. You should receive two reminder emails, 60 and 30 days prior to your expiration date. Reminder emails will be sent to the email address used during exam registration.
Once your certification has expired, you will have to retake the certification to reinstate your certification status. Please contact us if you have any changes to your email address for notification purposes.
If you want to continue to receive the certification benefits, you will need to take the exam again.
Pilot exams are offered when a large amount of new exam content has been developed for an existing exam. Pilot participation is often by invitation only. If you are already certified and participate in a pilot exam, passing the pilot counts as recertification and you may not take take the exam or a subsequent version of the exam again until you need to recertify. Benefits of participating in pilot exams can vary and may include an extension of the certification period.
In addition to the demonstration of your technical skills and name recognition in the industry, you will be gifted Google Cloud certification merchandise for every professional level certification earned. You will also be invited to join the exclusive Google Cloud certified community.
All Google Cloud certified (Professional level) individuals are eligible for official Google Cloud certification merchandise.
If you are Google Cloud certified (Professional level), you will receive a perk code in your result notification email from Google. Simply go to the Google Cloud Certification Perks Webstore and enter your code to claim your merchandise. (This offer is subject to change / supplies are limited.)
No. The merchandise that you are eligible to claim is associated with the certification you earn.
The perk code is a unique, one-time use code. Once the code has been used, it will become invalid in our system.
For questions related to your order (e.g.shipping inquiries, tracking information, privacy policy inquiries, etc.), please visit our Google Cloud Certification Perks Webstore FAQs.
For questions regarding any of our certification exams, please contact us via this form.
If you are having difficulties finding one of our Kryterion Testing Network (KTN) centers within a 100-mile radius, and/or a KTN center with available dates and times, please contact the KTN Support Team at 800-403-6199 or 602-281-3591 or send an email to ktnsupport@kryteriononline.com. Support is available between 7:00 AM Monday through 7:00 AM Saturday (Mountain Standard Time).