Dunzo: How transforming the delivery experience with Google Maps Platform helped reduce support calls by 90%
Today’s post is a Q&A with Brijesh Bharadwaj, Growth and User-facing products lead at Dunzo, on how they’re using the On-demand Rides & Deliveries solution in Google Maps Platform. Dunzo is a local e-commerce platform in India on a mission to deliver convenience, choice, and control to everyday living.