Getting support

Get a Google support package

Google Cloud offers different support packages to meet different needs, such as 24/7 coverage, phone support, and access to a technical support manager. For more information, see Google Cloud Support.

Get support from the community

Ask a question on Stack Overflow

Ask a question about AI Platform on Stack Overflow. Use the tag google-cloud-ml for questions about AI Platform. This tag not only receives responses from the Stack Overflow community, but also from Google engineers, who monitor the tag and offer unofficial support.

Discuss AI Platform (Unified)

Join the ai-platform-unified-feedback Google group to discuss AI Platform and receive AI Platform announcements and updates.

To discuss specific AI Platform features, join the following groups:

You can also visit the Google Cloud Slack community to discuss AI Platform and other Google Cloud products. If you haven't already joined, use this form to sign up.

Get support for machine learning frameworks

AI Platform provides pre-built containers with the following machine learning (ML) frameworks: TensorFlow, scikit-learn, and XGBoost. AI Platform does not provide direct support for these frameworks.

To get support for an ML framework, use that ML framework's support options:

File bugs or feature requests

From the AI Platform documentation, click Send feedback near the top right of the page. This opens a feedback form. Your comments will be reviewed by the AI Platform team.